Table of Content
Reduced Financial Risk
Greater Flexibility
Enhanced Customer Satisfaction
Encouragement to Travel
Familiarise Yourself with the Rules
Opt for Refundable Tickets
Monitor Cancellation Windows
Use Online Services
Travel plans can change at the last minute, leaving you with the burden of non-refundable tickets. Understanding the unpredictability of such situations, EaseMyTrip offers a Free Cancellation Policy on selected train bookings. This feature allows you to claim a refund on your ticket base fares, making your travel experience more flexible and stress-free.
Claiming a full refund on your train bookings with EaseMyTrip is straightforward. Here’s a step-by-step guide to ensure you get your money back without any hassle:
1. Choose the Free Cancellation Option:
- While booking your train tickets on EaseMyTrip, make sure to select the 'Free Cancellation' option. This option will be displayed on the home page and listing page, and the customer has to select/opt-in from the traveller page. Opting for this feature is crucial, as it’s the key to unlocking the full refund potential if you need to cancel later.
2. Cancel Your Ticket within the Free Cancellation Window:
- The Free Cancellation window is defined as any time before 6 hours of the scheduled departure or prior to the chart preparation, whichever is earlier. For example, if your train is scheduled to depart at 8:00 PM on 20th January 2024 and the chart is prepared at 4:00 PM on the same day, you must cancel your ticket before 4:00 PM to qualify for a full refund. However, if the chart is prepared more than 6 hours before departure, you should cancel before the chart is ready.
3. Receive Your Full Refund:
- Once you have successfully cancelled your ticket within the stipulated time, EaseMyTrip will process the refund for the ticket base fare only. The refund will be credited back to the original payment source. The time it takes for a refund to appear in your account depends on the turnaround time of your payment gateway. This duration varies based on the payment method used, such as credit card (CC), debit card (DC), UPI or any other method of payment used.
1. Flexibility: Customers can book with confidence, knowing they can change their plans without financial penalties. This is especially useful for travellers whose plans might be uncertain.
2. Reduced Financial Risk: One of the primary advantages of free cancellation policies is the reduction of financial risk associated with travel plans. Travellers can book their train tickets with confidence, knowing that they have the option to cancel without incurring excessive penalties. This feature is especially useful in scenarios where plans may change due to unforeseen circumstances, such as personal emergencies or changes in travel schedules.
3. Encourages Early Booking: Knowing that they can cancel if necessary, customers are more likely to book earlier, securing better prices and availability.
4. Improved Customer Trust: Free cancellation policies build trust between the customer and the service provider, fostering loyalty and repeat business.
1. Familiarise Yourself with the Rules
Before booking a train ticket, it’s essential to understand the cancellation policies that apply. Railways offer different cancellation rules based on the type of ticket purchased, such as e-tickets and counter tickets. Make sure to review the specific conditions and timeframes for free cancellations to ensure that you’re aware of your options.
2. Monitor Cancellation Windows
Be mindful of the deadlines for free cancellation. EaseMyTrip usually provides a specified period within which cancellations can be made without incurring penalties. Setting reminders or keeping track of these deadlines can help you manage your bookings effectively and avoid unnecessary charges.
Suggested read: Everything You Should Know About Train Ticket Cancellation Rules
As the travel industry continues to evolve, we take care to expand the offerings of flexible ticketing options. The increasing demand for adaptable solutions and the focus on enhancing passenger satisfaction will drive further innovations in ticket management. Future developments may include more personalised options and advanced technology to make travel planning even more convenient.
In conclusion, the introduction of free cancellation policies by EaseMyTrip represents a significant step toward improving the passenger experience. By providing flexibility and reducing financial risks, these policies cater to the needs of modern travellers and enhance overall satisfaction.
{{fra.City}}
{{fra.AirportName}}
{{to.City}}
{{to.AirportName}}
Departure Date
{{hca.name}}
Check-In
Check-Out
{{ct.city}}