FROM ORIGIN TO AIRPORT – DO’S

• Maintain social distancing
• Registration on AarogyaSetu App is must
• Prefer digital payments & use of authorized taxi services
• Only 1 check-in bag and one cabin bag allowed
• Older people, pregnant women, and passengers with ailments are recommended not to travel via plane
• Make sure to Web check-in and obtain a boarding pass
• Passengers are supposed to download the baggage tag, print it and bind it with the bag
• In case of unable to print the baggage tag, the passenger has to mention the PNR number on a thick piece of paper and strongly bind it with the bag
• Every passenger has to wear a face mask before entering the terminal
• Reporting time: 2 hours before departure
• Passenger to travel in personal vehicle or authorized taxi following the norms as per MHA
• Walk through Screening Zone before entering terminal
• The health status of a passenger is to certify through the AarogyaSetu App. Passengers with red status can’t travel

FROM ORIGIN TO AIRPORT – DON’TS

• Passenger should not reach late to the airport
• Passenger must avoid travel if he/she is living in a containment zone
• Passenger must not travel if he/she has been tested positive for COVID-19

IMPORTANT INSTRUCTIONS FOR AIR TRAVELERS

FROM ORIGIN TO AIRPORT
If a passenger with no permission to fly, found taking air journey, he/she will have to face legal consequences.

The passenger shall give a declaration to the following:

• I am not living in any containment zone
• I do not have any symptom of Coronavirus
• I am not under quarantine
• If I develop any symptom of coronavirus, I shall contact the concerned health authorities on immediate basis
• I haven’t tested positive for COVID-19
• I’m eligible to travel as per the extant norms
• I will provide my mobile number/contact details whenever required by the airline
• I understand that If I air travel without meeting the eligibility criteria, I would be liable to penal action
• I’m adhere to the Health Protocol prescribed by the Destination State/UT

The airlines will have to make sure that the boarding pass is issued to the passenger only if he/she confirms all the above declaration
In case of a PNR having more than one passenger, the declaration would be considered to be covering all the passengers mentioned in the PNR

AT THE AIRPORT

• It is mandatory to wear the mask throughout the journey
• Wear mask while getting off the vehicle & be prepared with all required documents
• Pass through thermal screening before entering terminal
• Get checked for temperature and show the health status in AarogyaSetu App at the entry gate
• In case AarogyaSetu app is not installed, passenger should be facilitated to head to a counter where AarogyaSetu app can be downloaded
• Passenger to show his/her identity card and boarding pass to the CISF staff at the Entry Gate
• Passenger to show his/her PNR to the staff at baggage drop counter
• The use of trolley baggage should discourage
• An electronic receipt shall be sent to the passenger
• Passenger to follow social distancing which would be specified at the airports through circle/square markings
• Passenger to complete the check-in and baggage drop process at least 60 minutes before departure

AT SECURITY CHECK-IN

• Arrangements have been made at the airports to guide passengers to walk through the pre-embarkation security screening
• Passenger to follow all security screening rules and divest all metal from the body
• Passenger to carry only 1 hand luggage as per specified size
• Passenger to cooperate with security staff by following every instruction of safety and security

SECURITY HOLD AREA

• Passenger to move to security hold area after security screening
• Passenger to follow social distancing and sanitization protocols during waiting in the security hold area
• Chairs marked ‘Not For Use’ should not be occupied
• While moving around at the airport, passengers should follow social distancing & maintain hygiene.
• Passenger to be aware of the locations where sanitizers would be available
• Passenger to dispose of all the biohazardous material like used masks, gloves, tissues, etc. in the yellow-colored disposable bins/bags

WHILE BOARDING

• Passenger to be attentive towards various communication material displayed at the airport about health advisory related to pre-boarding and during the flight
• Passenger to collect the safety kit (mast & sanitizer) from the airlines near the boarding gate
• Passenger to wear mask and sanitize his/her hands before moving towards the boarding gate
• Passenger to be attentive towards boarding announcements and reach the boarding queue by following social distancing
• Display of ID cards & check-in of boarding pass would be done by the passenger by self-screening of an e-boarding pass

INSIDE THE AIRCRAFT

• Passenger to follow hygiene and sanitation. Face to face interaction to be minimized
• Use of toilets to be minimized & avoid any non-essential movement in the aisles
• No queuing at the toilets. Only one companion for children/elderly would be allowed
• No meals to be served on board. Water to be made available on the seats. Eatables not allowed during the flight
• No newspaper/magazines will be provided onboard. No onboard sale of any item
• If the passenger feels fatigued or has respiratory distress, crew should be immediately informed

AIRPORT TO DESTINATION

• The disembarkation from the airlines would be sequential
• To disembark, passengers to strictly follow the instructions of the crew
• Social distancing should be maintained at the airport and during the flight

BAGGAGE COLLECTION

• Passenger to wait at the baggage hold area till the baggage arrives
• Transit passengers are not allowed to come out from the transit area

EXIT FROM AIRPORT

• Passengers to hire only authorized taxis
• Passengers to follow social distancing and hygiene while traveling in any vehicle
• On arrival at the destination, passenger to stick to health protocols as prescribed by the destination State/UT
• For queries, go to https://www.civilaviation.gov.in/, https://mohfw.gov.in or Helpline 1075 (Toll Free)

More details at https://corona.mygov.in